How to re-ship orders with "shipped" status


How to re-ship orders with "shipped" status
  1. Re-ship packages with "shipped" status
  2. (If needed) Change package profile and complete shipping process
1. Re-ship packages with "shipped" status

Go to Order > Shipment/packages > All packages, search the relevant package ID.

On the right side of the package, click the "resend" button.

Resend Button Screenshot

Then go to Order > Sales Order > All orders, search the original order number. You will see a second package listed below the original one.

Click the second package to access its detail page and complete the shipping process.

Package Detail Screenshot
2. (If needed) Change package profile and complete shipping process

如果需要变更物流方式,可以在跳转到包裹详情之后,点按“修改”,在“货运信息”部分更换“包裹模板”,然后储存包裹详情,继续发货即可。

***Fin***



Article Number: 985
Posted: Wed, Dec 28, 2022 4:23 PM
Last Updated: Fri, May 9, 2025 7:55 PM
Posted: Holistic Tech [info@holistictec.com]

Online URL: https://www.soldeazy.com/support/article.php?id=985