Home - All Categories - 12 Frequently Asked Questions https://www.soldeazy.com/support/category.php?id=24 This RSS Feed contains Articles of Category in the knowledge base. You can click on the title to view its content. https://www.soldeazy.com/support/article.php?id=100 01 Plan & Payment https://www.soldeazy.com/support/article.php?id=100 https://www.soldeazy.com/support/article.php?id=819 About "Second Chance Offer" https://www.soldeazy.com/support/article.php?id=819 https://www.soldeazy.com/support/article.php?id=439 About GTIN(MPN/ UPC/ EAN/ ISBN) https://www.soldeazy.com/support/article.php?id=439 https://www.soldeazy.com/support/article.php?id=1085 After the listing has been listed on eBay, the listing template only shows part of it or disappears? https://www.soldeazy.com/support/article.php?id=1085 https://www.soldeazy.com/support/article.php?id=820 Browser shows error "This page isn`t working" with "HTTP ERROR 500" when adding a new eBay account or updating an existing eBay account? https://www.soldeazy.com/support/article.php?id=820 https://www.soldeazy.com/support/article.php?id=451 Cannot get Excluded Ship-to Locations right? https://www.soldeazy.com/support/article.php?id=451 https://www.soldeazy.com/support/article.php?id=459 Cannot link up a new eBay ID, why? https://www.soldeazy.com/support/article.php?id=459 https://www.soldeazy.com/support/article.php?id=430 Disappearance of the Basic Description from eBay Item Page https://www.soldeazy.com/support/article.php?id=430 https://www.soldeazy.com/support/article.php?id=437 eBay Displays "The seller has not specified a shipping method to XXX" https://www.soldeazy.com/support/article.php?id=437 https://www.soldeazy.com/support/article.php?id=428 eBay Listing Fees and Others https://www.soldeazy.com/support/article.php?id=428 https://www.soldeazy.com/support/article.php?id=438 Ended Listing is "AUTOMATICALLY" relisted to eBay? https://www.soldeazy.com/support/article.php?id=438 https://www.soldeazy.com/support/article.php?id=462 Have set up schedule correctly and assigneddatasheets to schedule, but not all of themare listed successfully? https://www.soldeazy.com/support/article.php?id=462 https://www.soldeazy.com/support/article.php?id=1130 How to add Grading related data https://www.soldeazy.com/support/article.php?id=1130 https://www.soldeazy.com/support/article.php?id=458 How to Check Whether the eBay Item Description Can Fit Mobile Size, whether it contains Active Content and non-secure HTTP content https://www.soldeazy.com/support/article.php?id=458 https://www.soldeazy.com/support/article.php?id=523 How to set up eBay DE(Germany) return policy template? https://www.soldeazy.com/support/article.php?id=523 https://www.soldeazy.com/support/article.php?id=1044 How to successfully remove all country/region from the "exclusion list" (ExcludeShiptToLocations) in a listing https://www.soldeazy.com/support/article.php?id=1044 https://www.soldeazy.com/support/article.php?id=860 How to switch from PayPal to eBay Managed Payments? https://www.soldeazy.com/support/article.php?id=860 https://www.soldeazy.com/support/article.php?id=773 How to turn off `Click & Collect` in Australia site https://www.soldeazy.com/support/article.php?id=773 https://www.soldeazy.com/support/article.php?id=436 How to update Wish/ ebay account token https://www.soldeazy.com/support/article.php?id=436 https://www.soldeazy.com/support/article.php?id=759 How to view, download or print SoldEazy monthly bill https://www.soldeazy.com/support/article.php?id=759 https://www.soldeazy.com/support/article.php?id=758 I am listing in Australian site (AU) and the datasheet clearly shows 100 AUD. Why does it show 110 AUD in eBay? https://www.soldeazy.com/support/article.php?id=758 https://www.soldeazy.com/support/article.php?id=886 I have listed a lot of products, but my storefront seems empty? https://www.soldeazy.com/support/article.php?id=886 https://www.soldeazy.com/support/article.php?id=213 I just registered an account, but cannot log in, cannot "forgot password", then failed to "resend verification email" or "resend verification text" https://www.soldeazy.com/support/article.php?id=213 https://www.soldeazy.com/support/article.php?id=1124 I modified Brand in item spec and synced to eBay, why is the old Brand still there? https://www.soldeazy.com/support/article.php?id=1124 https://www.soldeazy.com/support/article.php?id=746 I synchronized my item specs in datasheet to eBay, but the listing displays different values? https://www.soldeazy.com/support/article.php?id=746 https://www.soldeazy.com/support/article.php?id=587 I`m using Microsoft Office Excel/ WPS Number software to open a CSV file, but there are scrambled characters in it/ long number displayed in scientific notation/ 0 before text format number got removed,what should I do? https://www.soldeazy.com/support/article.php?id=587 https://www.soldeazy.com/support/article.php?id=446 Introduction of Promoted Listings https://www.soldeazy.com/support/article.php?id=446 https://www.soldeazy.com/support/article.php?id=452 Keep One Active, Auto Refill and Out of Stock https://www.soldeazy.com/support/article.php?id=452 https://www.soldeazy.com/support/article.php?id=827 My csv file contains long number or number that starts with 0, when file is opened the number become broken, what should I do? https://www.soldeazy.com/support/article.php?id=827 https://www.soldeazy.com/support/article.php?id=515 My listing is associated a fitment table, now it`s gone, what happened? https://www.soldeazy.com/support/article.php?id=515 https://www.soldeazy.com/support/article.php?id=450 Requirements for Multi-Variation Listings for Different eBay sites https://www.soldeazy.com/support/article.php?id=450 https://www.soldeazy.com/support/article.php?id=466 Searched for several SKUs but datasheets/ listings are not filtered? https://www.soldeazy.com/support/article.php?id=466 https://www.soldeazy.com/support/article.php?id=453 Setting about Megashowcase https://www.soldeazy.com/support/article.php?id=453 https://www.soldeazy.com/support/article.php?id=605 Subscribed SoldEazy store template for eBay store/shop, done design and applied to eBay, but store front did not change? https://www.soldeazy.com/support/article.php?id=605 https://www.soldeazy.com/support/article.php?id=760 The common eBay errors and the corresponding causes and solutions https://www.soldeazy.com/support/article.php?id=760 https://www.soldeazy.com/support/article.php?id=768 The step of updating eBay/ Wish account token https://www.soldeazy.com/support/article.php?id=768 https://www.soldeazy.com/support/article.php?id=776 The width of the text description 01 edit table is 100%, but the table exceeds the border when browsing on the mobile phone after launching the listing? https://www.soldeazy.com/support/article.php?id=776 https://www.soldeazy.com/support/article.php?id=775 There are garbled characters in the template policy part, what should I do? https://www.soldeazy.com/support/article.php?id=775 https://www.soldeazy.com/support/article.php?id=426 Type of Encoding needed in the CSV File https://www.soldeazy.com/support/article.php?id=426 https://www.soldeazy.com/support/article.php?id=454 Unable to assign Listings to markdown manager for discount? https://www.soldeazy.com/support/article.php?id=454 https://www.soldeazy.com/support/article.php?id=1082 Variation pictures are not displayed correctly on eBay, what should I do? https://www.soldeazy.com/support/article.php?id=1082 https://www.soldeazy.com/support/article.php?id=429 What Does the Tag “Sold as a special offer” Mean from eBay Sales Record? https://www.soldeazy.com/support/article.php?id=429 https://www.soldeazy.com/support/article.php?id=763 What is eGD? How to set the eGD? Why my listing have a green eGD label? https://www.soldeazy.com/support/article.php?id=763 https://www.soldeazy.com/support/article.php?id=778 What is the requirement of Promoted Listing? https://www.soldeazy.com/support/article.php?id=778 https://www.soldeazy.com/support/article.php?id=779 Where can I add G picture and `Product image in the template` in the Excel datasheet? https://www.soldeazy.com/support/article.php?id=779 https://www.soldeazy.com/support/article.php?id=427 Why can`t Item Description Sidebar Display the Store categories? https://www.soldeazy.com/support/article.php?id=427 https://www.soldeazy.com/support/article.php?id=546 Why did the system return "Fail to get product information" when importing compatibility fitment table from an eBay listing of other sellers? https://www.soldeazy.com/support/article.php?id=546