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10 Wish Tutorial Articles RSS Feed
01. Wish Turorials - video
Viewed 4528 times since Thu, Dec 14, 2017
Link up Wish account Create Wish listings Clone existing listings to Wish Read More
02. Welcome to Wish!
Viewed 2463 times since Wed, May 16, 2018
Welcome to Wish! Welcome to Wish! Welcome to Wish! Once you have joined Wish, you may upload your products to our marketplace from the Merchant Dashboard. The Merchant Dashboard is your portal to Wish, and you can access it at http:/... Read More
03. Two Factor Authentication for your Account
Viewed 3595 times since Wed, May 16, 2018
Two Factor Authentication for your Account Two Factor Authentication for your Account Two Factor Authentication (TFA or 2FA) adds an extra layer of security to protect your account. It works by requiring you to enter a code sent to you... Read More
04. Sign Up Flow Guidance
Viewed 101832 times since Wed, May 16, 2018
Sign Up Flow Guidance Sign Up Flow Guidance Welcome to Wish! Let us help you to grow your business. Here is a step by step guide to show you how to complete the signup process.   Step 1: Go to www.merchant.wish.com Click ... Read More
05. Account Approved: Adding Products
Viewed 2627 times since Wed, May 16, 2018
Account Approved: Adding Products Account Approved: Adding Products Congratulations, your account has been approved! What do I do after my account is approved? Please feel free to begin uploading products as soon as you like.  How ... Read More
06. Trusted Stores
Viewed 2382 times since Wed, May 16, 2018
Trusted Stores Trusted Stores The Trusted Store program allows merchants with good tracking, delivery, and quality performance to gain automatic benefits and to access additional tools that aid their grow on Wish. Merchants that are Tr... Read More
07. How do I check the product listing status for my products?
Viewed 2678 times since Wed, May 16, 2018
How do I check the product listing status for my products? How do I check the product listing status for my products? A product listing status page is now available for each uploaded product on Wish. Merchants can use this page to check... Read More
08. Merchant Criteria
Viewed 3512 times since Wed, May 16, 2018
Merchant Criteria Merchant Criteria Wish connects products to qualified consumers who are most likely to buy them. Merchants can be manufacturers, brand owners, retailers, crafters, creators, and artists. Merchants must create, manufactu... Read More
09. Supplier Policy
Viewed 14154 times since Wed, May 16, 2018
Supplier Policy Supplier Policy Supplier Criteria Suppliers can be manufacturers, brand owners, retailers, crafters, creators, and artists. Suppliers must create, manufacture, or own distribution/retail rights to the products they supply ... Read More
10. Customer Service
Viewed 2066 times since Wed, May 16, 2018
Customer Service Customer Service Merchants are expected to provide customer service to the users who request assistance with their orders. Merchants carry out their customer service through our contact seller feature (the ticket system).... Read More
11. How does pricing work on Wish?
Viewed 4942 times since Wed, May 16, 2018
How does pricing work on Wish? How does pricing work on Wish? Merchants indicate the price of each item when uploading products onto the platform. We always try to make sure that the final price is either the target retail price or somet... Read More
12. What can I sell on Wish?
Viewed 2687 times since Wed, May 16, 2018
What can I sell on Wish? What can I sell on Wish? To sign up as a new seller, please visit  https://merchant.wish.com/ Services In general, services are not allowed to be listed on Wish. Any service that does not yield a new, tangibl... Read More
13. What is prohibited to sell on Wish?
Viewed 2875 times since Wed, May 16, 2018
What is prohibited to sell on Wish? What is prohibited to sell on Wish? As a merchant on Wish you are responsible for ensuring the legality of your products and the way they are advertised . To help guide our merchants, Wish restricts... Read More
14. How can I change my account information?
Viewed 2046 times since Wed, May 16, 2018
How can I change my account information? How can I change my account information? Under Account > Settings, you can view, add, and edit information about your store and your account settings: general information, display settings, shi... Read More
15. How do I change my store’s display image?
Viewed 3279 times since Wed, May 16, 2018
How do I change my store's display image? How do I change my store's display image? You can change your store's display image! Here's how. Go to Account > Settings > Display Settings . The new image mus... Read More
16. What happens after I sell an item?
Viewed 13041 times since Wed, May 16, 2018
What happens after I sell an item? What happens after I sell an item? How will I know that I've made a sale? Wish sends you daily emails letting you know how many orders you have waiting to be fulfilled. Also, you can always log o... Read More
17. Why do my products not show up in search?
Viewed 2498 times since Wed, May 16, 2018
Why do my products not show up in search? Why do my products not show up in search? Wish provides a personalized shopping experience for customers, which is a win-win for both customers and merchants because Wish helps connect your produ... Read More
18. How to create sub-accounts for your store
Viewed 2280 times since Wed, May 16, 2018
How to create sub-accounts for your store How to create sub-accounts for your store For stores that have multiple employees that manage operations of your store we have created the function of sub-accounts for your convenience. These acc... Read More
19. How to Download and Install the Merchant App
Viewed 3903 times since Wed, May 16, 2018
How to Download and Install the Merchant App How to Download and Install the Merchant App How to Download and Install the Merchant App If you are a Wish Merchant user, you can now use the Merchant App to keep up to date with the late... Read More
20. New Devices Settings
Viewed 2434 times since Wed, May 16, 2018
New Devices Settings New Devices Settings The new device tab in the settings page lets you view where you're currently logged in and your settings for login alerts. Setup New Device Alerts Login alerts will send you a notification wh... Read More
21. List Your Products
Viewed 2848 times since Wed, May 16, 2018
List Your Products List Your Products It's time to upload your product listings to Wish! Click on the links for some important step-by-step guides: How do I add a product manually? How do I add products in bulk using a CS... Read More
22. Receive Orders
Viewed 2454 times since Wed, May 16, 2018
Receive Orders Receive Orders Once you've listed products on Wish, you're ready to start getting orders! Here's a few things you should know. Wish will send you daily emails letting you know how many orders that need to... Read More
23. Order Timeline
Viewed 2144 times since Wed, May 16, 2018
Order Timeline Order Timeline For information on how to fulfill orders click here . This is what happens when a customer places an order: 1. A customer places an order. A customer selects your product, selects the Buy button, an... Read More
24. Fulfill Orders
Viewed 2297 times since Wed, May 16, 2018
Fulfill Orders Fulfill Orders Congratulations! You got an order! Wondering how to fulfill an order? Click  here  for a step-by-step guide. Here are a couple of things to remember: You will not be paid for an order unless the order... Read More
25. Receive Payment
Viewed 2279 times since Wed, May 16, 2018
Receive Payment Receive Payment Click  here  for more information about payment. Keep in mind the following: Any order that the customers cancels and that had not already been marked shipped on the Merchant Dashboard is not paid for... Read More
Frequently Asked Questions for Wish.com
Viewed 11232 times since Fri, Mar 2, 2018
Frequently Asked Questions for Wish.com How to set shipping cost for Wish items?  How to set shipping cost for Wish items? Please set shipping cost according to the priorities below: "Edit Shpping" in SoldEazy datasheet > "Product ... Read More
General Introduction to SoldEazy - Wish
Viewed 2242 times since Fri, Aug 16, 2019
How to update Wish/ ebay account token
Viewed 3407 times since Tue, Jul 17, 2018
How to update Wish/ eBay account token 1. How to update Wish/ eBay account token 1) Go to Channel > Sales Channel, find your account, click the pencil icon on the left, the page will go to account editing page  2) Click "update token" b... Read More
Link up Amazon account in SoldEazy
Viewed 1528 times since Fri, Dec 17, 2021
Link up Amazon account in SoldEazy Link up Amazon account Do operations on SoldEazy lead to associations of different Amazon accounts? 1. link up Amazon account Go to Channels > Sales Channel Click <Add an account>, choose <... Read More
The step of updating eBay/ Wish account token
Viewed 2035 times since Tue, Jul 28, 2020
The step of updating eBay/ Wish account token 1. The step of updating eBay/ Wish account token: 1) Go to 'Sales Channel' and click the account corresponding pencil button on the left. Then, go to the account edit page. 2) Click ... Read More
Wish’s requirements for UPC/EAN
Viewed 8792 times since Wed, Jul 29, 2020
Wish's requirements for UPC/ EAN Wish's requirements for UPC/EAN When filling the product content in Wish backend, the entered Unique ID is the corresponding SKU in SoldEazy and it is required to fill in. The optional content in... Read More