Build the best Customer Relationship
Looking for a multi-account message & case handling tool ?
We’ve got what you need !
Handle multi-account Message, Case & Dispute in ONE PLACE
- Contact Buyer
- Approve Order Cancellation
- Issue Refund
- Provide Return Address
- And more …
Segregation of duties made easy
Rule-based assign messages to different staff automatically. Perfect for job arrangement and resource planning.
Hassle free to expand corridor to other foreign language sites
Automatic translation engine let you view and reply message in your LOCAL LANGUAGE.
Convenient and Easy to use
When replying message, corresponding order details and One-click check delivery function are in the SAME screen.
Standardize reply quality
Built-in reply templates, no matter new staff or current staff, only select the template and reply. Efficient and easy to keep reply standard.