SoldEazy Help and Support

Buy shipping labels directly (Royal Mail)

Buy shipping labels directly (Royal Mail)
  1. Wallet top-up
  2. Buy mailing labels
1. Wallet top-up

Log in to SoldEazy, click your login name in the upper right corner, and enter <Wallet>

Click <Create a New Wallet>

Select the currency of the mailing label you want to purchase and confirm the creation

Select the amount to be topped up, choose the top-up method, and click Confirm to complete the top-up.

1. Credit card top-up

2. Payoneer top-up

* UK Royal Mail shipping labels need to be purchased in pounds sterling. Therefore, you need to top-up separately. Please note.

2. Purchase a shipping label

Log in to SoldEazy, go to Orders > Sales Orders > All Orders , and the function options for orders that can directly purchase mailing labels will display the <Buy Mailing Labels> button. Click it to purchase the mailing label.

Confirm the sender and recipient addresses in the pop-up window, get a quote, and confirm your purchase.

If you don't have a sender/return address set, you can add a new one.

Please note:

1. Only orders with top-up in the corresponding currency can be purchased. Please create a new wallet and top up the amount beforehand.
2. If there is already a package record on the order, the purchase button will not appear. To purchase a shipping label directly, please delete the package.
3. Only orders with a "Paid" status can purchase a shipping label directly. If the current order has been shipped, you can use the duplicate function to create a new order record, mark it as paid, and then purchase the shipping label.

***END***

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