SoldEazy Help and Support

How to re-ship orders with "shipped" status

How to re-ship orders with "shipped" status
  1. Re-ship packages with "shipped" status
  2. (If needed) Change package profile and complete shipping process
1. Re-ship packages with "shipped" status

Go to Order > Shipment/packages > All packages, search the relevant package ID.

On the right side of the package, click the "resend" button.

Resend Button Screenshot

Then go to Order > Sales Order > All orders, search the original order number. You will see a second package listed below the original one.

Click the second package to access its detail page and complete the shipping process.

Package Detail Screenshot
2. (If needed) Change package profile and complete shipping process

如果需要变更物流方式,可以在跳转到包裹详情之后,点按“修改”,在“货运信息”部分更换“包裹模板”,然后储存包裹详情,继续发货即可。

***Fin***

0 (0)
Article Rating (No Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to add shipping channel for eBay e-Express & EC-Ship
Viewed 11465 times since Fri, Jun 15, 2018
Link up FedEx in SoldEazy
Viewed 7611 times since Mon, Sep 27, 2021
04 General flows & knowledge for SFC warehouse fulfillment via SoldEazy
Viewed 9016 times since Fri, Jun 1, 2018
Link up Royal Mail account in SoldEazy
Viewed 4648 times since Wed, Nov 30, 2022
Order funcrtion tutorials - video
Viewed 10677 times since Thu, Dec 14, 2017
Link up PayPal account
Viewed 25861 times since Tue, Jun 8, 2021
01 ShipEazy - Basic Operation Manual
Viewed 32748 times since Thu, Nov 30, 2017
How to use eDIS (Orrange Connex)to ship order
Viewed 128 times since Fri, Apr 25, 2025
03 Order - Advanced Features
Viewed 146305 times since Thu, Nov 30, 2017
How to use EC-Ship(Hongkong Post)account to ship
Viewed 8265 times since Tue, Jul 28, 2020