SoldEazy Help and Support

Disappearance of the Basic Description from eBay Item Page

Disappearance of the Basic Description
from eBay Item Page
1. Disappearance of the Basic Description from eBay Item Page

If the listing template lacks a basic description setting, the eBay item page will not display the "item description 01" specified in the datasheet.

Solution:
Go to the edited page, click “Body” on the left, select “Basic Description”, drag it to the right.
If you want to delete it, you need to click "Body", then the "Basic Description" part will show a mini trash can icon on its upper right corner. You can delete this part by clicking the trash can icon.
 
Remark:
When creating a new template with the layout “Right Big", the basic description will appear with "1/2 width" by default.

If you delete this original basic description feature and drag a new one into the right side, you must manually select “1/2 width” for the basic description before dragging back to get the fitted result.

Otherwise, the eBay product page will display a text description which is 2 times wider than its left side product image.

***Fin***

0 (0)
Article Rating (No Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cannot get Excluded Ship-to Locations right?
Viewed 2750 times since Tue, Jul 31, 2018
Setting about Megashowcase
Viewed 3519 times since Tue, Jul 31, 2018
Requirements for Multi-Variation Listings for Different eBay sites
Viewed 22640 times since Tue, Jul 31, 2018
eBay Displays "The seller has not specified a shipping method to XXX"
Viewed 11272 times since Wed, Jul 18, 2018
About GTIN(MPN/ UPC/ EAN/ ISBN)
Viewed 60413 times since Thu, Jul 19, 2018
01 Plan & Payment
Viewed 21349 times since Thu, Nov 30, 2017
I synchronized my item specs in datasheet to eBay, but the listing displays different values?
Viewed 3432 times since Mon, Jun 22, 2020
The step of updating eBay/ Wish account token
Viewed 3332 times since Tue, Jul 28, 2020
The width of the text description 01 edit table is 100%, but the table exceeds the border when browsing on the mobile phone after launching the listing?
Viewed 2249 times since Wed, Jul 29, 2020
After the listing has been listed on eBay, the listing template only shows part of it or disappears?
Viewed 1469 times since Fri, Apr 7, 2023