SoldEazy Help and Support

I synchronized my item specs in datasheet to eBay, but the listing displays different values?

I synchronized my item specs in datasheet to eBay,
but the listing displays different values?
  1. I synchronized my item specs in datasheet to eBay, but the listing displays different values?
  2. Solution
1. I synchronized my item specs in datasheet to eBay, but the listing displays different values?

Let's say you have these item specs in your datasheet

But after listing/synchronizing to eBay, your listing displays different value in item specifics

And aside from the normal "item specifics" part, you have an "About this product" part under "item specifics". And the specs in "About this product" also don't match what you wrote in SoldEazy datasheet.

This is because this listing has an eBay Product ID(ePID), which matches this listing to a product in eBay's catalog, if there are datasheet spec values that don't match the product's spec values according to the ePID, the product spec values prevail.

2. Solution
  1. If user is the owner or authorized distributor of this ePID product, and has the right to modify product data, you can submit ePID product data revision through SoldEazy.
  2. If user is not the owner or authorized distributor of this ePID product, and only happens to sell similar but not exactly matching product, we suggest you not use this ePID, so as to avoid selling items that don't match description and having your account blocked by eBay. 
    Due to technical limitations, when a listing is already linked to an ePID, you cannot remove item specs related to this ePID by removing ePID in datasheet.
    But you can input 1234 or any invalid ePID numbers in the ePID column and synchronize to eBay, then the item specs related to the previous ePID will be removed.

***Fin***

0 (0)
Article Rating (No Votes)
Rate this article
Attachments
There are no attachments for this article.
Related Articles RSS Feed
I am listing in Australian site (AU) and the datasheet clearly shows 100 AUD. Why does it show 110 AUD in eBay?
Viewed 2574 times since Thu, Jul 23, 2020
How to set up eBay DE(Germany) return policy template?
Viewed 46152 times since Tue, Oct 9, 2018
How to Check Whether the eBay Item Description Can Fit Mobile Size, whether it contains Active Content and non-secure HTTP content
Viewed 3393 times since Fri, Aug 3, 2018
Disappearance of the Basic Description from eBay Item Page
Viewed 33384 times since Tue, Jul 10, 2018
About GTIN(MPN/ UPC/ EAN/ ISBN)
Viewed 60259 times since Thu, Jul 19, 2018
How to update Wish/ ebay account token
Viewed 4463 times since Tue, Jul 17, 2018
How to view, download or print SoldEazy monthly bill
Viewed 6540 times since Thu, Jul 23, 2020
How to switch from PayPal to eBay Managed Payments?
Viewed 2566 times since Thu, Mar 11, 2021
What is the requirement of Promoted Listing?
Viewed 1982 times since Thu, Jul 30, 2020
eBay Displays "The seller has not specified a shipping method to XXX"
Viewed 11067 times since Wed, Jul 18, 2018